“An individual who enables groups and organisations to work more effectively; to collaborate and achieve synergy. He or she is a ‘content neutral’ party who by not taking sides or expressing or advocating a point of view during the meeting, can advocate for fair, open, and inclusive procedures to accomplish the group’s work” – Doyle
“To make easier; assist the progress of” – Collins English Dictionary
Whatever your ‘take’ on facilitating, it can only be achieved successfully if a range of skills and techniques are used to bring the best out in people. There are often situations where an external facilitator can do much to move matters on without getting embroiled in the ‘politics’, power games, ulterior motives, hierarchical game play, etc.
Our facilitation skills are utilised in many and varied ways, from:
- internal and external meetings
- problem solving and decision making specific issues and topics
- involvement in conferences and events
We understand what is required and address the issues, listen to the debate, mobilise the energy whilst remaining calm and get a result.
Whilst every request may vary, we utilise the following process:
- Know our role
- Agree the agenda with an objective
- Learn about the participants and any necessary background
- Set the rules and processes
- Record the decisions and assess what people feel about the decisions
- Deal with difficult people/discussions
- Review the session and progress
Want to know more, ask a question or discuss further?