More people and organisations are now reaping the benefits of understanding what is meant by emotional intelligence and applying its principles.
This is a subject that can have a significant impact upon how people think, communicate, and behave, all of which influences their motivation, commitment and performance levels.
Being aware of our emotional intelligence and that of those around us can affect the way we approach a situation and the individuals involved, providing the basis for a positive and enduring outcome.
This course examines what is meant by emotional intelligence and goes on to cover areas associated with; its benefits, the Four Domains of EI., handling emotions, EI Competencies and our Internal Critic.
What do delegates get out of it?
- An understanding of the difference between IQ, EQ and EI
- The benefits of EI
- The eleven Personal Competencies
- The thirteen Social Competencies
- The Four Domains of EI
- Handling emotions
- Understanding of the five EI Competencies
- Making use of the Internal Critic
- Using Feelings to advantage.
What’s been said by those attending it:
‘Very interesting – made me think about my past practices and myself!’
For your reference, please download a course outline here.