Coaching and Mentoring – One Day

An essential part of improving performance and confidence in team members is for them to be coached well and mentored by a manager or team leader.

This course provides the opportunity to appreciate what good coaching and mentoring practice is and how to become confident at both by using a recognised coaching model.

What do delegates get out of it?

  • Understanding what coaching and mentoring is and why use it
  • The need for effective coaching and mentoring
  • Maintaining the coaching and mentoring boundaries
  • Discovering the differences between coaching and other development approaches
  • Approaches that might work best for those being coached and mentored
  • Improving their coaching ‘Style’
  • Coaching skills and techniques
  • Active listening and questioning skills
  • Advantages and barriers to coaching
  • The use and application of coaching models
  • What is a mentor
  • Types of mentoring
  • Mentoring relationships
  • How to provide good feedback

What’s been said by those attending it:

‘A stimulating and thought provoking day’.
‘I now appreciate the benefits of making the effort to coach my team’.

For your reference, please download a course outline here.

Personal Impact, Effectiveness & Communication